Due to how fragile stones are, we do not offer a warranty on the stones.
However, in the event your oven arrives with a broken or cracked stone, please contact us immediately by submitting a warranty request.
Unfortunately, we cannot replace stones that have small chips or cracks in them.
These chips & cracks do not alter the performance of the stone or oven, therefore are not considered a defect. If a customer finds chips on the stone bothersome, we recommend flipping the pizza stone when possible to achieve the most consistent surface.