At LPWO our philosophy is built around producing high-quality & versatile products. Our materials are carefully considered with longevity and safety in mind, coupled with our friendly customer care team, who are on hand for advice and assistance.
3 Years against any Manufacturers Defects. Chips and cracks in the refractory material are considered normal and do not affect the oven's performance.
General Warranty Conditions
The warranty applies to the original purchaser from the date of purchase and covers manufacturing faults and defects only. If an item should fail due to a manufacturing fault or defect under regular domestic use, the manufacturer, at their discretion, will repair, refinish or replace the failed item.
The manufacturer reserves the right to substitute failed items with a similar product if the model or colour is no longer available. Any replacement will be for the failed item only, not a complete set. The original warranty period is not extended in the event of a repair, refinish or replacement.
In the event of a failure, it is the customers responsibility to return the item to the manufacture location along with a copy of the receipt. The warranty excludes explicitly general wear and tear, rusting of steel components and parts, corrosion, commercial use and damage caused due to failure to observe reasonable care, maintenance and assembly instructions for both furniture and hardware.